Privacy Policy

Last Updated: December 7th, 2024

At My Practice Manager Ltd ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.mypracticemanager.co.uk (the "Website") or use our services. Please read this policy carefully to understand our views and practices regarding your personal data and how we treat it.

By using the Website, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please discontinue use of the Website.

1. Information We Collect

We collect different types of personal data depending on how you interact with our Website and services. The types of personal data we collect may include:

  • Personal Identification Information: Name, email address, phone number, and other contact details.
  • Technical Information: IP address, browser type, operating system, and other usage details.
  • Usage Data: Pages you visit on the Website, time spent on each page, and other user behavior data.
  • Payment Information: If you make a purchase or use paid services, we may collect payment card details, billing address, and transaction data.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • To provide and maintain our services
  • To communicate with you regarding inquiries, customer support, or updates
  • To process transactions
  • To improve the performance of our Website and services
  • To ensure the security and integrity of our Website
  • To send marketing communications, newsletters, or promotions (you can opt-out at any time)
  • To comply with legal obligations

3. Avoiding the Use of Private Data

Important: Do Not Enter Private Data

My Practice Manager is not designed for the processing or storage of private data, including sensitive personal data such as patient or employee information. Using the platform to input such data may result in a violation of applicable data protection laws, including GDPR.

By using our Website and services, you acknowledge and agree that:

  • You are solely responsible for ensuring compliance with data protection regulations, including GDPR, when using My Practice Manager.
  • You must not input private or sensitive data into the platform. Doing so is entirely at your own risk.
  • We are not liable for any consequences resulting from the entry of private data into My Practice Manager.

4. How We Share Your Information

We may share your personal data with:

  • Service Providers: Third-party vendors who help us with business operations, such as payment processing, email marketing, and hosting services. These parties are bound by confidentiality agreements and cannot use your data for any other purpose.
  • Legal Requirements: We may disclose your information if required by law or in response to valid legal requests, such as court orders or subpoenas.
  • Business Transfers: In the event of a merger, acquisition, or sale of company assets, your personal data may be transferred to a third party involved in the transaction.

We do not sell or rent your personal data to third parties.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Website. Cookies are small files stored on your device that help us improve functionality and track usage patterns.

Types of cookies we may use:

  • Essential Cookies: Required for the Website to function properly.
  • Analytical/Performance Cookies: Help us understand how users interact with the Website.
  • Marketing Cookies: Used to show relevant advertisements to visitors.

You can manage or disable cookies through your browser settings, but doing so may impact your experience on our Website.

6. Data Security

We take the security of your personal data seriously and implement appropriate technical and organizational measures to safeguard it from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Data Protection Rights

If you are a resident of the European Economic Area (EEA), you have the following rights regarding your personal data under the General Data Protection Regulation (GDPR):

  • Right to Access: You can request a copy of the personal data we hold about you.
  • Right to Rectification: You have the right to request that we correct any inaccurate or incomplete information.
  • Right to Erasure: You can request that we delete your personal data, under certain conditions.
  • Right to Restriction of Processing: You can request that we limit the processing of your data.
  • Right to Data Portability: You can request a copy of your data in a structured, commonly used format.
  • Right to Object: You have the right to object to our processing of your personal data.

To exercise these rights, please contact us at contact@mypracticemanager.co.uk.

8. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including to comply with legal, regulatory, tax, accounting, or reporting requirements. When the data is no longer required, we will securely delete or anonymize it.

9. Third-Party Links

Our Website may contain links to third-party websites, plugins, or services. Please be aware that we are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing any personal information.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal obligations. The "Last Updated" date at the top of this page will be revised accordingly. We encourage you to review this policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:

My Practice Manager Ltd
contact@mypracticemanager.co.uk