Terms and Conditions

Last Updated: December 7, 2024

Agreement to Legal Terms

These Terms and Conditions ("Terms") govern your use of the services provided by My Practice Manager Ltd ("Company," "we," "us," or "our") through the website https://mypracticemanager.co.uk (the "Site") and related services (collectively, the "Services"). By accessing or using our Services, you confirm that you have read, understood, and agree to be bound by these Terms.

If you do not agree to these Terms, you must stop using the Services immediately.

You can contact us at:Email: contact@mypracticemanager.co.uk

We may update these Terms from time to time. The "Last updated" date above will reflect the latest version. Your continued use of the Services constitutes acceptance of any revised Terms.

Table of Contents

  1. Overview of Services
  2. Intellectual Property Rights
  3. User Obligations
  4. Registration and Account Security
  5. Payments and Subscriptions
  6. Prohibited Activities
  7. User Contributions
  8. AI Generated Content
  9. Third-Party Content and Links
  10. Data Privacy
  11. Limitation of Liability
  12. Indemnification
  13. Changes to the Services
  14. Governing Law
  15. Contact Us

1. Overview of Services

Our Services are designed for use in the United Kingdom. If you access the Services from outside the UK, you are solely responsible for compliance with local laws.

The Services are strictly for users aged 18 and older.

2. Intellectual Property Rights

All content, designs, trademarks, and materials within the Services (collectively, "Content") are owned or licensed by us and are protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, and revocable license to access and use the Services for internal business purposes only.

AI-Generated Content: Any content generated by our AI assistants (e.g., risk assessments, compliance checklists, policies, newsletters) is provided under a limited license for use exclusively in connection with your practice. This license permits you to:

  • Modify and adapt the generated content for any purpose directly related to the operations, administration, or communication needs of your practice.
  • Use the content to create materials such as leaflets, newsletters, posters, or any other resources intended for your practice's staff, patients, or operations.
  • Share the generated content publicly, including on your practice’s website or in print materials, provided the usage is specific to your practice.

You may not:

  • Share, distribute, or otherwise make the generated content available to other practices, organizations, or third parties (except as publicly shared materials specific to your practice).
  • Use the generated content for purposes unrelated to your practice’s operations or to provide services to other practices.

Ownership of all AI-generated content remains with My Practice Manager Ltd. Breach of this provision may result in termination of your access to the Services and potential legal action.

Any breach of this section may result in termination of your access to the Services.

3. User Obligations

  • You will not submit patient or personally identifiable data through the Services. Any breach of this provision is at your sole risk.
  • All information provided during registration or use of the Services is accurate and up-to-date.
  • You will comply with applicable laws and refrain from activities that harm the Services, our users, or our reputation.

Failure to comply may result in suspension or termination of your account.

4. Registration and Account Security

You are responsible for maintaining the confidentiality of your account credentials. Any activity under your account is your responsibility.

We reserve the right to disable accounts or reclaim usernames that violate these Terms or are deemed inappropriate.

5. Payments and Subscriptions

Payment Methods

We accept Visa, Mastercard, BACS Direct Debit.

Subscription Terms

  • Subscriptions automatically renew annually unless canceled.
  • You may cancel your subscription at any time. Any remaining months on a yearly subscription will be refunded on a pro-rata basis.
  • Cancellations take effect immediately upon request, and the refund amount will be calculated based on the unused portion of the subscription period.

Fee Adjustments

We may change subscription fees with notice provided in accordance with applicable law.

6. Prohibited Activities

You agree not to:

  • Circumvent security features of the Services.
  • Use automated tools to access the Services.
  • Upload harmful materials such as viruses or malware.
  • Engage in activities that violate laws or infringe on the rights of others.

7. User Contributions

Any content you submit (e.g., feedback, reviews, or forum posts) may be used by us for promotional or operational purposes under a perpetual, royalty-free license. You retain ownership of your contributions but waive any claims against us regarding their use.

We reserve the right to remove or edit contributions that violate these Terms or are deemed inappropriate.

8. AI-Generated Content

Our AI tools are designed to assist with generating content such as risk assessments, compliance checklists, policies, and other materials. While we strive to ensure high-quality and relevant outputs, we explicitly disclaim responsibility for the content generated by our AI tools.

The AI may occasionally generate content that is inaccurate, unsuitable, or offensive. We do not have full control over the outputs produced by the AI tools and recommend that you carefully review all generated content before use.

By using the Services, you acknowledge and accept the inherent limitations of AI-generated content and agree that My Practice Manager Ltd shall not be held liable for any consequences arising from the use of such content.

9. Third-Party Content and Links

Our Services may contain links to third-party websites. We are not responsible for the accuracy, policies, or content of third-party sites. Accessing third-party websites is at your own risk.

10. Data Privacy

We value your privacy. For information on how we handle your data, please review our Privacy Policy.

Do not enter private data: My Practice Manager does not currently have the required controls in place to ensure private data (e.g., patient or employee data) is processed in full compliance with relevant data protection laws, including GDPR. It is your sole responsibility to ensure that you do not use the Services to process or store any personal data.

By using My Practice Manager, you acknowledge that it is your responsibility to comply with applicable data protection laws and regulations when handling personal data, including ensuring appropriate safeguards and permissions are in place.

11. Limitation of Liability

To the maximum extent permitted by law, we are not liable for indirect or consequential damages arising from your use of the Services. Our total liability is limited to the amount paid by you to us in the six months prior to the claim.

12. Indemnification

You agree to indemnify and hold us harmless from claims arising out of:

  • Your use of the Services.
  • Violations of these Terms.
  • Third-party rights infringements caused by your actions.

13. Changes to the Services

We may modify or discontinue the Services at any time without liability. While we aim to provide uninterrupted service, downtime may occur due to maintenance or unforeseen issues.

14. Governing Law

These Terms are governed by the laws of England and Wales. Disputes will be subject to the jurisdiction of English courts.

15. Contact Us

For questions, concerns, or complaints regarding these Terms, please contact us at:

My Practice Manager Ltd contact@mypracticemanager.co.uk